Nurse Manager/Clinic Director
Job Title: Clinic Director
Reports To: CEO and Medical Director
FLSA Status: Non-Exempt
Summary: Manages, supervises, and coordinates the operations of the medical department of the pregnancy medical center by performing the following duties personally or through subordinate supervisors following the ANA Code of Ethics.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Be a committed Christian who demonstrates a personal relationship with Jesus Christ as Savior and Lord.
Exhibit a strong commitment and dedication to the pro-life position and sexual purity.
Agree with and be willing to uphold the Statement of Principle, Mission Statement, Articles of Incorporation, Bylaws, and policies of the Clinic.
Be able to provide spiritual leadership, discipleship, and support to employees and volunteers.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Recruits qualified Nurse Volunteers to meet the needs of the center(s).
Selects, schedules, assigns, and evaluates personnel, adjusting hours as necessary.
Orients new personnel and assures that training and education needs of personnel are met.
Monitors continuing education for Nursing Staff and Volunteer Medical Team Members.
Coordinates activities and the work assignments of personnel.
Evaluates activities of the medical department to ensure patient care, personnel relations, and efficiency of service.
Directs the nursing assessment of all patients.
Observes nursing care and visits patients to ensure that nursing care is carried out as directed and treatment is administered in accordance with the medical director's standing orders.
Is proficient in obtaining lab specimens including urine, blood, and swabs.
Is proficient in assisting mid-level practitioner with exams and treatment for STI for patients of both sexes.
Works in conjunction with the physician(s), nurses, and consultants to assure that patients are receiving the best medical, nursing, and psychosocial care possible.
Maintains a working knowledge of nursing methods, principles, and practices in relation to the prevention and treatment of disease, safety and infection control, clinical systems, supplies, and equipment.
Develops, implements, and evaluates the medical department's policies, goals, and objectives.
Participates in the development and modifications of the organization's programs.
Participates in infection control and quality assessment activities and analysis.
Interprets and enforces department and organizational policies.
Participates in the development and monitoring of the organization's budget.
Participates in appropriate department committees.
Directs preparation and maintenance of patients' clinical records.
Attends Medical Conferences that offer professional training and information pertinent to the clinic’s practices.
Inspects rooms for cleanliness and comfort.
Orders or directs ordering of medical supplies.
Inspects appropriate Medical Logs to ensure completeness.
Investigates and resolves complaints, or refers unusual problems to the CEO and Medical Director
Accountable to the Board of Directors regarding the Medical Center operations.
The Clinic Director to protect him/herself from burnout by utilizing all of his/her vacations as approved by the CEO.
Directly supervises 1-10 employees/volunteers in the Medical Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring of staff/volunteers and training personnel; planning, assigning, and directing work; appraising performance; rewarding employees; addressing complaints, and resolving problems.
To perform the job successfully, an individual should demonstrate the following competencies:
Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. Increases knowledge of management, obstetrical, and gynecological care, and women’s health issues.
Manages difficult or emotional patient situations; Responds promptly to patient needs; Solicits patient feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Participates in meetings.
Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information.
Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Displays passion and optimism; Inspires respect and trust; mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.
Communicates changes effectively; Builds commitment and overcomes resistance; Monitors transition and evaluates results.
Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self-available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies patient feedback (internal and external); Fosters quality focus in others; Improves processes, products, and services.
Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Works within approved budget; Develops and implements cost saving measures; Conserves organizational resources.
Shows respect and sensitivity for cultural differences; promotes a harassment-free environment.
Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities.
Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses.
Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in the decision-making process.
Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.
Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Completes work in a timely manner.
Safety and Security:
Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
Adapts to changes in the work environment; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
Undertakes self-development activities; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
Education and/or Experience:
Bachelor's degree (B. A.) from four-year College or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of patients or employees of organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
To perform this job successfully, an individual should have knowledge of Database software; Internet software; Spreadsheet software and Word Processing software.
Certificates, Licenses, Registrations:
Current RN License
Current BLS Certification
Current Driver's License
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 10 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.